Serenity Spa
Chilled Butter helped Maya open another location.
Maya needed a better way to manage her spa while she worked on growing the business. She didn’t realize Chilled Butter would help her get there.
“My spa couldn’t have gotten here without Chilled Butter.”
Maya G.
Serenity Spa
The Shop
Serenity Spa is a tranquil retreat offering a range of treatments designed to help clients relax and rejuvenate. Maya and her team provide luxury services in a serene environment.
Maya Manages
18 Wellness Experts
2 Locations
Go-To Features
Staff Management
Form Builder
Smart Tasks
Integrations
From corporate to calm
The fast pace and constant pressure of corporate life made me realize just how rare and necessary true relaxation is. After years of back-to-back meetings and staring at spreadsheets, I knew I needed something different—not just for myself, but for others feeling the same burnout.
That’s when I opened Serenity Spa. It’s more than a place to get a massage or facial; it’s a space where people can genuinely disconnect from the noise and find a sense of calm they didn’t know they were missing.
“Every detail, from the scents to the music we play, is designed to help people breathe a little deeper.”
I needed a system that could keep up with the variety of services and staff we offer.
Maya G.
Serenity Spa
Growing pains to game-changing solutions
Managing all of the details of my business was something that didn’t get easier over time the way I anticipated. Our last software was a bit complicated and very expensive. I wasn’t asking for much, just something to keep me organized and manage the little things so I could worry more about opening that second location.
I went on to find Chilled Butter and it gave me more than I expected. My staff management is simpler, the girls at my front desk are happy with the forms, and then we started getting more appointments.
Our team is big and varied, but now everyone’s calendars sync up perfectly. It tracks price differences, buffer times, and all the little quirks that used to slow me down.
“I’m not in a constant uphill battle anymore.”
Communication with customers and staff is so much easier.
Maya G.
Serenity Spa
Fewer cancellations and clipboards
Two things I rely heavily on every day are the form builder and the automatic reminders. I was able to customize the forms with our logo and set up the questions exactly how we need them, which makes it easy to prep for every client. We used clipboards for a while and even tried the forms from our previous software that weren’t as straightforward.
I love being ready for every client before they walk through the door. My clients get texts or emails to fill out forms and remind them of their upcoming appointments, so we don’t need to follow up or lose money on empty time slots.
“The forms and reminders have completely changed how my front desk operates.”
Getting set up was way smoother than I expected. I was so relieved.
Maya G.
Serenity Spa
Tranquil data transfer and set up
The smooth transition from our old software took a weight off my shoulders. They put me in touch with a real person to help onboard me. That 1-on-1 with someone from Chilled Butter is where they showed me how to use everything and set it up exactly how I wanted it.
Then we added integrations. I like to track all of my money through Quickbooks, so now when the business gets paid it’s automatically tracked in my account.
“That connection between Chilled Butter and Quickbooks saves me a lot of tedious, manual entry.”
I recommend Chilled Butter to anyone looking for a reliable management tool.
Maya G.
Serenity Spa
Differences from day one
We saw the benefits immediately. Everything was running at a level we didn’t have before.
I would recommend it without a doubt. I’m so excited about having a new location! It’s given me the improvements in client experience, staff scheduling, and overall management. Those are the pushes I really needed.
“I credit Chilled Butter with helping me grow into a second location.”